NUBE 2024

SAFER was created by collaboration between PES faculty, staff, and security services at the University of Michigan. The program aimed to improve the PES staff’s skills needed to maintain the safety of patients and staff in the busy PES service. It was built based on evidence-based recommendations for structuring these programs to fit the unique needs of the physical space where the program will be applied. The training was completed over a structured three-hour program, repeated eight times over two months to accommodate all staff with varying work schedules. Training included a one-hour didactic session followed by interactive role-playing learning activities. Staff were surveyed before and after the training, and results showed increased confidence in responding to behavioral emergencies that come or arise in PES.
In this presentation, we will discuss how SAFER was structured, including examples of interactive practical sessions and data collected from staff exploring their subjective perception of confidence in handling behavioral emergencies before and after the training.

Learning Objectives:

Explain how SAFER was structured as an example of training program for emergency responses

Highlight the importance of structuring such programs to fit the unique needs of the physical space

Show changes in staff confidence in handling behavioral emergencies before and after the training.