NUBE 2024

When most physicians hear the term “negotiation”, they immediately imagine an adversarial process…..typically tied to contracts, employment agreements, or payer partnerships.  This brief session is meant to note an alternative view of this term that is actually VERY much in line with the ethos and mission of those administering emergency psychiatric interviews.

This conversation will note how there are innate components of the negotiation process that not only are already in use by AAEP members but also strategies that (once consciously noted) can be maximized to the benefit of both the professional and the patient.

Inherent in this will be discussion of how this approach embraces a principle approach that is non-judgmental, non-adversarial, and rooted in compromise and partnership. Additionally, we will proffer the five types of active listening…with the goal of moving our daily work from levels 1-2 to level 5!

By examining all of the above, the attendees will be able to have a “rapid fire” approach on what they are doing well in their interview processes….and what can be improved/enhanced. Inherent in this will be a better understanding of utilizing and maximizing the tenets of actual negotiation!

Learning Objectives:

Examine what "negotiation" actually represents while removing any adversarial nature attributed to this term.

Provide clear examples of how negotiation principles can benefit engagement and outcomes when interviewing individuals in crisis.

Manifest how negotiation philosophy can relate directly to the field of emergency psychiatry, as it emphasizes interventions that are non-judgmental, non-dichotomous, and welcome to compromise/amendment.